Privacy Policy

Last updated: June 2026

1. Information We Collect

Personal Information: When you sign up for PrepMitra, we collect personal information including:

  • Email address and phone number
  • Full name and date of birth
  • Educational background and exam targets
  • Profile picture (optional)

Authentication Data: We use secure authentication methods (Google Sign-In, Firebase Authentication) to verify your identity.

Usage Data: We automatically collect data about your interaction with the app including quiz scores, time spent studying, questions attempted, progress metrics, and device information.

2. How We Use Your Information

We use your information to:

  • Create and maintain your account
  • Deliver personalized learning experiences
  • Generate performance analytics and progress reports
  • Update you on global leaderboards and achievements
  • Facilitate study group interactions and discussions
  • Send notifications about daily quizzes and challenges
  • Improve our platform's features and functionality
  • Communicate important updates and service changes
  • Detect and prevent fraud or security issues

3. Data Storage & Security

Cloud Infrastructure: Your data is securely stored on Google Cloud Platform (Firestore) with industry-standard encryption both in transit and at rest.

Security Measures: We implement multiple layers of security including:

  • End-to-end encryption for sensitive data
  • Secure authentication protocols
  • Regular security audits
  • HTTPS/TLS encryption for all communications
  • Firewall protection and DDoS mitigation

4. Leaderboards & Public Data

Your username, academic level, and leaderboard ranking are publicly visible to other users on global leaderboards and within study groups. Your quiz scores contribute to these rankings but individual question answers are private. You can control your leaderboard visibility settings in your account preferences.

5. Third-Party Services

We use trusted third-party services for authentication (Google), analytics (Google Analytics), and cloud infrastructure (Google Cloud Platform). These services have their own privacy policies which you should review.

6. Children's Privacy

PrepMitra is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

7. Your Rights & Choices

Access: You can request a copy of all your personal data collected by us.

Correction: You can update or correct your profile information anytime in your account settings.

Deletion: You can request complete deletion of your account and all associated data. This action is irreversible.

Opt-Out: You can opt out of promotional communications anytime through your account preferences.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will retain only anonymized data for analytics purposes. You can request permanent deletion at any time.

9. International Data Transfer

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using PrepMitra, you consent to such transfers.

10. Changes to Privacy Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of PrepMitra after changes constitutes acceptance of the new policy.

11. Contact Us

If you have questions about this privacy policy or our data practices:

Email: privacy@prepmitra.online
Website: www.prepmitra.online
Address: PrepMitra, India